Customer Testimonials
Great fun Done ?? Stop i hate to answer annoying questions If this how the survey is going to be I will not respond
They're all very helpful. Explain everything very nicely and are always very polite even when you're bothering them when they're doing something else.
The service department staff do a good job in maintaining the operation of my vehicle. The staff are knowledgeable in what kind of service needs to be completed.
It is always good. That's why I'm continuing changing oil at the dealership. But this time it took a little bit longer than usual. Almost 2 hours
Brought in my daughter’s vehicle for service and the service rep recommended rear brake service work that had recently been performed was costly (over $200) and ultimately not needed as it was on the service sheet from work performed a month or two earlie. As a father & a consumer I want to trust auto dealer will recommend services that are actually necessary for my daughters vehicle safety & performance and build that trust by not trying to gouge us with service up charges that only benefit the auto company’s service dept.—not the customer So when I can’... Read More DealerRater - Sep 22, 2026
Always have an excellent experience Both in service and sales Wonderful staff I think that covers it
Always helpful You have a great team of talented people in your service department At Biggers
We have been together with Biggers Mitsubishi for 40 years Your company is the best
Wrong part was ordered for car and now I need to come back to the service department for the 3rd time in a little over a week. Complete waste of my time, miles on my car and gas.
Process was quick and simple from test drive through to financing
They always try to explain any issues w/car Alex,Jose always polite & helpful I will only take my car to them for service
Great service and actually heard what I wanted and needed. I am very happy w my car!
Christian is much above the average Salesperson. Responded on time and accurately to my questions prior my visit and then in person, was always concerned to ensure the process is moving fast. Thanks again Christian.
Nate was great and very professional and very experienced so was the manager great service all around. Cheryl Combs
Took over 1.5 months to get car back, but Michael provided updates until car was ready
I recently purchase a car from Biggers Mitsubishi and I had a wonderful experience. Cristian and Rafal answered all of my questions. They were both very professional and knowledgeable. I would highly recommend this dealership. Thank you for such a wonderful customer care service.
Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional customer service. Keep up the good work!
I was provided with quick and excellent service and everyone was very polite and professional.
They provided a video of recommendation which was very helpful They went through options and gave suggestions of wirk needed today versus done the way
Prompt, did what I asked. No issues. Biggers always provides proper service, with good explanations.
I have been going to your dealership and having my cars serviced over 20 year. I have never been disappointed with the service I have received with your personal. They are always professional, helpful with explaining the work that needs to be done and working with my schedule to complete the work. There is nothing negative I can say about the dealership or the service.
On time, easy going Good costumer service
Over the years I have purchased 3 vehicles from Biggers Mitsubishi, new and used. It’s always been a good experience, that’s why we keep coming back. Our salesperson Rafal did a great job with providing the best possible experience. We’re extremely happy with the vehicle and the service provided.
I have been working with Michael for over 15 years. The service he provides is always outstanding. He always goes completely above and beyond. He's always incredibly professional, knowledgeable and makes my entire service visit seamless. It is rare to see this level of dedication, and it's always completely exceeded my expectations. Excellent customer service like this from him and his team ensures I will remain a loyal Mitsubishi customer.
The people in the service department are great! In all the years I've been going there I have never had a problem.
Excellent service with respect and courtesy from the staff I really appreciate it thank you for your patience and understanding of my car concerns have a wonderful day to all of you.
Excellent customer service and support from workers and staff The staff of Mitsubishi Motors are responsible and have the time to hear your complaints and make sure to fixed it. Excellent work ??
I was treated courteously and promptly. They anticipated my needs when I had a 5 hour wait for the service.
Personalized, professional and friendly They always meet and exceed expectations. I do all my service at Biggers.
Had a recall done and an inspection Got recommendations for future work . Recall was for a tailgate cylinder
They were very courteous on time. They told me what was going on. Everything was very remarkable. I'm glad I bought an automobile from them.
Good communication, efficient and professional They communicate the issues of the vehicle to specifics and give reasons why the maintenance is important. Especially since in yielding some high mileage
My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you even if you think you don't qualify - you'd be surprised! Thanks Tyler for asking me questions first. Rather than making me feel forced into a sale right away. A great culture they have over there!!! Thanks Biggers Team!
He was very polite, knowledgeable and fast! It was pleasure working with him. He gave us good advices and guidance.
Professional and friendly Nicely explained repair work needed I got out in a timely manner and I'm glad you use Sunbit for payment
The effectiveness of diagnoses and timeliness of the repair was amazing. They quickly resolved the issues with my tpms sensors even though it was a non Mitsubishi brand. The communication was clear and the well versed technicians were prompt to resolve the issue.
They listen to what I wanted done suggested a few other things but in the end the did exactly what I asked for
The service was great and the technician did a great on the work. I was very satisfied overall. A great place to take my car and all of the staff are very friendly.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Very straightforward, explained what was needed and why He was very knowledgeable and explained everything in a manner I could understand
Responsive attentive and willing to go the extra mile Issues with extended warranty slow response caused my car to be there longer than anticipated. Luckily a loaner car was available and both Jose and Michael did their absolute best to mitigate the time and were very responsive to my concerns.
He is the best. I pass a million mechanics before I get to you. I am happy to do so because of the great service I receive.
Very good transparency. I love the video idea great way to help explain the process. Very upfront and nice.
Christian and the finance team were incredible! The process was easy, they made sure I was taken care of and I left the dealership happier than ever! Thank you Christian for such an amazing experience. I highly recommend them!!! You won’t be disappointed!!!
Good stuff It was a good experience. Jose was excellent and the crew did a great job
Great Service! Cristian(Salesman) and Raf(Finance) helped me with my situation and truly care about helping their customers get a good deal. Returning customer and will continue to return in the future for my car buying needs.
They were able to quickly diagnose the issue. They also found a couple other repairs that were needed while the vehicle was still under warranty.
Detailed information Helpful staff Appreciated the discount to help with high cost. Thanks so much
They took their time with us, showed us what we wanted to see. Tyler was great to work with and very knowledgeable about the Mitsubishi product.
Fast, courteous. I felt like I could trust him to honestly service my car. Goodbye
Fast, courteous. I felt like I could trust him to honestly service my car. Goodbye
⭐️ 1 star
Absolutely terrible experience. We were told this dealership had a rental available, only to find out that wasn’t actually the case. We were also given one estimate of how long everything would take, only to have that time repeatedly change.
The worst part was how they handled the situation with our infant. After being told we’d be there for much longer than expected, we simply asked for the car keys so our baby could sit safely and comfortably in the car while we finished paying. They refused to give us the keys.
So instead of showing even ... Read More DealerRater - Aug 9, 2026
Service was done in a timely manner The mechanic provided details about my car and work being done
Being going to the dealership since 2003, and bought two SUVs so far, certainly excellent experience and never go to any other place for service.
My experience was great! So easy fast and professional! Rafal was very helpful! He made the car purchase so easy , great sale person!
It was great and pleasant experience. Very simple, easy and fast! Rafal made it very easy to purchase and choose the right car for me.
Clean, professional Through inspection, resolved our request as needed. Great job by the service team
Great service in a timely manner Staff is very professional to great care of me. Work was done in a timely manner quicker than I thought which was nice so I could get a about my day.
It was great. Everybody was friendly and he did a good job on my car.
I came into their service department after having intermittent issues with my Mitsubishi SUV and worked with Alex Garcia as my service advisor. He was very accommodating and understanding of my time and budget constraints that day. When it came to repairs, he explained things to me in a straightforward way as far as what was needed and the mechanics got the work done quickly. Thanks Alex & Biggers service department!
The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road.
Excellent, always a great experience. Very honest and want to make sure I know all my options, how much everything costs. Offered me the two different costs on the mufflers that I was coming in for. Provided me the different options of things to maintain my car and when to do them based on mileage. I appreciated the live video that I got this time. I thought that was very cool.
Great our 8th mitsubishi Always great service when buy a new car and when we bring our cars in for service
Biggers met my expectations of great service once again. I'm grateful to have such a wonderful place to take my vehicle for service that is 2nd to none
Biggers Met all my expectations with a smile No Yes Five Four Three Two One
Service department manager Mike G. was very attentive to my cars needs and was proactive in getting the job done as usual. Been coming here for 15 years and will continue!
We have been going to Biggers for many years. We have, both, purchased and serviced our cars at this dealership. We have always had great experiences on the sales floor and the service department is top notch. Highly recommended!
We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our buying experience very comfortable. We will definitely recommend Biggers and these two people to any one else we know that is looking to buy and trade in.
I was a little disappointed that the noise my car was making was not noticed during this service period.
I have brought my Outlander in a few times for the same issue with the navigation system and it still remains not fixed. It seams now one there understands the problem. The last time I brought it in the manager said he would be there to talk to me and he already left.
I have been taking my Outlander here for years, and the technicians here have always done high quality work quickly!
Did all the work necessary, and explained the process professionally. Everything was finished to our satisfaction.
I met with John and he was very helpful. He worked with what was within my budget and I left out of there with a brand new car! If your looking for a change he is more than able to help!
The employees were helpful throughout the process. They followed up in a timely matter and communicated clearly.
Tyler and Brian were very helpful on the prosses and getting everything ready for us. We where from out of state and everything went smooth. I we need another car down the road we will check with them again.
Awesome experience and very professional. Very good explanation on what my vehicle was due for and they washed the car after the oil change. Awesome
They did everything to work with me. Excellent. Fast. Understanding. No hassle. Helpful. Friendly. Responsive.
Very welcoming facility. Very professional while acknowledging all of our questions and requests. Willing to work with meeting our needs. Affordable pricing, with plenty of inventory to choose from. I will definitely recommend Rafal and Biggers Mitsubishi facility to friends and family.
Everything went smoothly the work was completed in a timely manner. I was very satisfied.
Very professional and knowledgeable They were great from the moment I brought the car in to the way they described what they were doing in the video
Thank you for getting my message to Brian so quickly! He called me back right away and took the time to answer all of my questions about my lease. I really appreciate the prompt response and the excellent customer service. After speaking with Brian, I feel much more at ease and have a better understanding of my lease. Thanks again to both of you!
Straight forward,willing to Negotiate & the cheapest priced thank you . Experience was nice and smooth , would definitely recommend this establishment
⭐⭐⭐⭐⭐
I had an absolutely fantastic experience with Biggers Mitsubishi! From start to finish, the entire process was easy, professional, and completely stress-free. Everyone I worked with was friendly, knowledgeable, and genuinely focused on making sure I was happy with my purchase. There was no pressure, no games, and no unnecessary hassle just excellent customer service.
They took the time to answer all of my questions, made the buying process smooth and straightforward, and went above and beyond to make the experience a positive one. It’s refreshing to work with a dealership that truly values its customers and stands behind ... Read More DealerRater - Jul 18, 2026
Worked with their sales rep, Tyler. He made everything simple & seamless. He was very knowledgeable and worked hard to get me the best deal. It’s the second time I’ve bought a car from them and have had nothing short of a great experience.
Helpful and thorough. He provided great customer service. Answered all my questions and concerns. Precise
I had a great experience with Biggers, Highly recommended!!!!
I was looking for a specific car to tow behind my motorhome. The supply is limited General Motors no longer makes this model. Amazingly Bigger motors had two. I was about 100 miles away so I called to check and the car was still available. After driving to the dealership the salesman and I realized that the car we spoke about was no longer available but they still had two. I drove the sedan, my preference then sat in the hatchback. No contest the sedan won. The dealership was very welcoming and I drove the car away that afternoon after all ... Read More DealerRater - Jul 14, 2026
I’ve purchased both my cars here and I’ve always had a great experience. They’re honest and work diligently to get you the best deal. Tyler was so helpful and knowledgeable!
I've always been very pleased with everyone there. Very considerate Always willing to help and explain everything that is needed for my vehicle
Very friendly and so far so good with maintenance on my Mitsubishi outlander 2024. Thank you!
Consistently excellent service, kind & efficient employees From.making the appointment to checking out, I'm treated as a valued customer
Very professional and informative, knowledgeable Waiting area was comfortable. I always go to Biggers. I've bought 3 Mitsubishi cars from them in the past and all serviced there.
I want out of my way to go 35 minutes to your dealer and was treated very poorly. I needed some things checked and they said nothing was wrong but told me to do the preventative maintenance which would cost $1,000 so if nothing was wrong why would I need to do the preventative maintenance for $1,000 what a joke.
I just wanted to say the customer service from Brian is amazing! I really appreciate SO much that he took the time to talk to me about my lease. I will always do business with Brian & Biggers.
John sales was very nice and friendly