Staff
Management
Brian Hess
General Manager
Ali Nauraiz
Director of Variable Operations
Jennifer Paluch
E-commerce Director
Rich Altenhoff
Vice President
Jim Leichter
President and CEO
Roger Gutierrez
Fixed Ops Director
Sales
Jim Casey
Sales Associate
Rafal Sterkowiec
Sales Manager
Joe Graves
Sales Manager
Tyler Pergrem
Sales Associate
John Davis
Sales Associate
Cristian Rodriguez
Sales Associate
Paul Fischer
Manager
Julian Perez
Sales Associate
Service
Michael Giusto
Service Manager
Jose Perez
Service Advisor
Alex Garcia
Service Advisor
Nate Koller
Service Advisor
Juan Carill
Mitsubishi Certified Service Technician
Kurt Broska
Mitsubishi Certified Service Technician
Jeff Gamache
Mitsubishi Certified Service Technician
Parts
Adrian Ryk
Parts Manager
Michael Giusto
Service Manager
Nov 11, 2026
Not often, do you hear anyone say that they bring their
Not often, do you hear anyone say that they bring their car to the dealership because they know they’ll be taken care of. I can honestly say I trust the people at Biggers to be fair, honest and do quality work. Alex in the service department went out of his way to be accommodating, transparent, and help me as best as he could with many repairs I needed. He’s a fantastic asset as are all of the people that I encounter at bigger’s Mitsubishi. We are a family who owns five Mitsubishi’s from Biggers due to their warranty and service department.
Nov 02, 2026
I can’t say much about the dealership itself, but I can
I can’t say much about the dealership itself, but I can definitely speak about the service department. Biggers Mitsubishi is the only place I trust for reliable service. Huge thanks to Michael for always providing great service! As for Gregory Mitsubishi, I wouldn’t go anywhere near them again. Think twice before choosing to do business there.
Oct 27, 2026
I’m a long time customer of Biggers Mitsubishi.
I’m a long time customer of Biggers Mitsubishi. I have entrusted several vehicles to the care of the Service Department and they have always taken care of me. I appreciate Mike, Jose, and the team at Biggers. They have earned my trust and respect.
Oct 19, 2026
Michael very good service manager they tried to help me
Michael very good service manager they tried to help me from meineke not putting the oil plug in and my motor boat but of course the insurance don't want to put a rebuilt motor in they just want to screw you in total the car out
Oct 09, 2026
Mike is great and always works with me to help me get the
Mike is great and always works with me to help me get the best deal. He listens to my needs and follows up when he says he will.
Jose Perez
Service Advisor
Nov 06, 2026
The dealership always provides prompt and attentive
The dealership always provides prompt and attentive service, and the quality of their work is consistently excellent. I am always very satisfied with their service.
Oct 27, 2026
I’m a long time customer of Biggers Mitsubishi.
I’m a long time customer of Biggers Mitsubishi. I have entrusted several vehicles to the care of the Service Department and they have always taken care of me. I appreciate Mike, Jose, and the team at Biggers. They have earned my trust and respect.
Oct 09, 2026
Mike is great and always works with me to help me get the
Mike is great and always works with me to help me get the best deal. He listens to my needs and follows up when he says he will.
Sep 23, 2026
The service department staff do a good job in maintaining
The service department staff do a good job in maintaining the operation of my vehicle. The staff are knowledgeable in what kind of service needs to be completed.
Aug 23, 2026
The effectiveness of diagnoses and timeliness of the
The effectiveness of diagnoses and timeliness of the repair was amazing. They quickly resolved the issues with my tpms sensors even though it was a non Mitsubishi brand. The communication was clear and the well versed technicians were prompt to resolve the issue.
Jim Casey
Sales Associate
Sep 30, 2026
Friendly staff and I can always trust Jim with my vehicle
Friendly staff and I can always trust Jim with my vehicle recommendations. He’s helped me purchase three cars and four overall within my family.
Sep 14, 2026
Christian is much above the average Salesperson.
Christian is much above the average Salesperson. Responded on time and accurately to my questions prior my visit and then in person, was always concerned to ensure the process is moving fast. Thanks again Christian.
Sep 10, 2026
Rafal, was great to work.
Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional customer service. Keep up the good work!
Aug 25, 2026
My experience at Bigger Mitsubishi was fabulous.
My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you even if you think you don't qualify - you'd be surprised! Thanks Tyler for asking me questions first. Rather than making me feel forced into a sale right away. A great culture they have over there!!! Thanks Biggers Team!
Aug 01, 2026
We were very impressed with John upon meeting him.
We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our buying experience very comfortable. We will definitely recommend Biggers and these two people to any one else we know that is looking to buy and trade in.
Rafal Sterkowiec
Sales Manager
Oct 18, 2026
Good service, people worry about your hapiness and try to
Good service, people worry about your hapiness and try to listen to all your concerns
Oct 01, 2026
John was great.
John was great. They helped me get into a new vehicle when I didn't think it would be possible
Sep 15, 2026
Great service and actually heard what I wanted and
Great service and actually heard what I wanted and needed. I am very happy w my car!
Sep 10, 2026
I recently purchase a car from Biggers Mitsubishi and I
I recently purchase a car from Biggers Mitsubishi and I had a wonderful experience. Cristian and Rafal answered all of my questions. They were both very professional and knowledgeable. I would highly recommend this dealership. Thank you for such a wonderful customer care service.
Sep 10, 2026
Rafal, was great to work.
Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional customer service. Keep up the good work!
Joe Graves
Sales Manager
Aug 17, 2026
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Feb 08, 2026
Honest and quick to respond to your questions and needs.
Honest and quick to respond to your questions and needs. Very respectful and knowledgeable staff.
Nov 29, 2025
David Payne was very honest and straightforward.
David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to everyone I know that is looking for a car.
Nov 15, 2025
Very transparent, no hidden fees, very easy to work with.
Very transparent, no hidden fees, very easy to work with. No pushy sales tactics, would recommend for sure.
Oct 30, 2025
friendly dealership who took there time with me.
friendly dealership who took there time with me. never felt rushed. overall a good experience
Tyler Pergrem
Sales Associate
Aug 25, 2026
My experience at Bigger Mitsubishi was fabulous.
My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you even if you think you don't qualify - you'd be surprised! Thanks Tyler for asking me questions first. Rather than making me feel forced into a sale right away. A great culture they have over there!!! Thanks Biggers Team!
Aug 17, 2026
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Aug 09, 2026
They took their time with us, showed us what we wanted to
They took their time with us, showed us what we wanted to see. Tyler was great to work with and very knowledgeable about the Mitsubishi product.
Jul 26, 2026
Tyler and Brian were very helpful on the prosses and
Tyler and Brian were very helpful on the prosses and getting everything ready for us. We where from out of state and everything went smooth. I we need another car down the road we will check with them again.
Jul 24, 2026
They did everything to work with me.
They did everything to work with me. Excellent. Fast. Understanding. No hassle. Helpful. Friendly. Responsive.
Brian Hess
General Manager
Aug 17, 2026
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Jul 26, 2026
Tyler and Brian were very helpful on the prosses and
Tyler and Brian were very helpful on the prosses and getting everything ready for us. We where from out of state and everything went smooth. I we need another car down the road we will check with them again.
Jul 20, 2026
Thank you for getting my message to Brian so quickly!
Thank you for getting my message to Brian so quickly! He called me back right away and took the time to answer all of my questions about my lease. I really appreciate the prompt response and the excellent customer service. After speaking with Brian, I feel much more at ease and have a better understanding of my lease. Thanks again to both of you!
Jul 18, 2026
⭐⭐⭐⭐⭐ I had an absolutely fantastic experience with
⭐⭐⭐⭐⭐ I had an absolutely fantastic experience with Biggers Mitsubishi! From start to finish, the entire process was easy, professional, and completely stress-free. Everyone I worked with was friendly, knowledgeable, and genuinely focused on making sure I was happy with my purchase. There was no pressure, no games, and no unnecessary hassle just excellent customer service. They took the time to answer all of my questions, made the buying process smooth and straightforward, and went above and beyond to make the experience a positive one. It’s refreshing to work with a dealership that truly values its customers and stands behind the vehicles they sell. I couldn’t be happier with my experience and would absolutely recommend Biggers Mitsubishi to anyone looking for a vehicle. Five stars all the way!
May 08, 2026
While searching for a car I happened upon the Biggers
While searching for a car I happened upon the Biggers Mitsubishi franchise. They ha the used Jeep I was looking for and when I called them I encountered Tyler. I’ve never had a more helpful and knowledgeable sales person. During my test drive he knew the vehicle inside and out. He pointed out options and technology to me and how I could use it. I will definitely consider buying from them again.
Alex Garcia
Service Advisor
Nov 11, 2026
Not often, do you hear anyone say that they bring their
Not often, do you hear anyone say that they bring their car to the dealership because they know they’ll be taken care of. I can honestly say I trust the people at Biggers to be fair, honest and do quality work. Alex in the service department went out of his way to be accommodating, transparent, and help me as best as he could with many repairs I needed. He’s a fantastic asset as are all of the people that I encounter at bigger’s Mitsubishi. We are a family who owns five Mitsubishi’s from Biggers due to their warranty and service department.
Nov 02, 2026
I can’t say much about the dealership itself, but I can
I can’t say much about the dealership itself, but I can definitely speak about the service department. Biggers Mitsubishi is the only place I trust for reliable service. Huge thanks to Michael for always providing great service! As for Gregory Mitsubishi, I wouldn’t go anywhere near them again. Think twice before choosing to do business there.
Nov 02, 2026
Alex was friendly and knowledgeable.
Alex was friendly and knowledgeable. He explained everything thoroughly about things that needed to be done on my car. My car was done the next day.
Oct 23, 2026
I brought my car in for regular maintenance.
I brought my car in for regular maintenance. They explained everything. The turnaround time was fast, and my car was ready right when they promised. I’ll definitely be coming back here
Oct 18, 2026
Good service, people worry about your hapiness and try to
Good service, people worry about your hapiness and try to listen to all your concerns
Nate Koller
Service Advisor
Oct 12, 2026
Professionalism, speed ,welcome,hmm 15 words will be too
Professionalism, speed ,welcome,hmm 15 words will be too mutch for me guys, just you are perfect.
Sep 13, 2026
Nate was great and very professional and very experienced
Nate was great and very professional and very experienced so was the manager great service all around. Cheryl Combs
Sep 09, 2026
I was provided with quick and excellent service and
I was provided with quick and excellent service and everyone was very polite and professional.
Aug 10, 2026
They were able to quickly diagnose the issue.
They were able to quickly diagnose the issue. They also found a couple other repairs that were needed while the vehicle was still under warranty.
Aug 03, 2026
The staff here are knowledgeable and always focused on
The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road.
Juan Carill
Mitsubishi Certified Service Technician
Aug 17, 2026
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Aug 03, 2026
The staff here are knowledgeable and always focused on
The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road.
Jul 31, 2026
I have been taking my Outlander here for years, and the
I have been taking my Outlander here for years, and the technicians here have always done high quality work quickly!
Jul 29, 2026
Did all the work necessary, and explained the process
Did all the work necessary, and explained the process professionally. Everything was finished to our satisfaction.
Jun 04, 2026
I have always received outstanding service from Biggers
I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled the car I wanted to test drive around to the front, and gave me the keys. That was it!, They did not get in with me, which is what I had always been used too. After what I had been through at other dealerships with test drives, I said to myself, even if I don't get this car, I will get something from this dealership. I have only dealt with this dealership since then. Plus I get a birthday card from them (Jim Casey) yearly!
Ali Nauraiz
Director of Variable Operations
May 22, 2026
Great experience overall!
Great experience overall! The staff was professional, friendly, and very helpful throughout the entire process.Highly recommend this dealership to anyone.
May 14, 2026
Tyler is a great salesman!
Tyler is a great salesman! We contacted Tyler about a car we saw on the website and he made sure it was ready to see and drive before we got to the dealership, explained all the technology to us, and made sure we had the information we needed to make an informed purchase.
May 08, 2026
While searching for a car I happened upon the Biggers
While searching for a car I happened upon the Biggers Mitsubishi franchise. They ha the used Jeep I was looking for and when I called them I encountered Tyler. I’ve never had a more helpful and knowledgeable sales person. During my test drive he knew the vehicle inside and out. He pointed out options and technology to me and how I could use it. I will definitely consider buying from them again.
Feb 08, 2026
Honest and quick to respond to your questions and needs.
Honest and quick to respond to your questions and needs. Very respectful and knowledgeable staff.
Dec 27, 2025
David was great!
David was great! Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all.
John Davis
Sales Associate
Nov 12, 2026
Sales was pretty fast and everything went smoothly.
Sales was pretty fast and everything went smoothly. The vehicle was nice and was priced well.
Oct 01, 2026
John was great.
John was great. They helped me get into a new vehicle when I didn't think it would be possible
Aug 01, 2026
We were very impressed with John upon meeting him.
We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our buying experience very comfortable. We will definitely recommend Biggers and these two people to any one else we know that is looking to buy and trade in.
Jul 29, 2026
I met with John and he was very helpful.
I met with John and he was very helpful. He worked with what was within my budget and I left out of there with a brand new car! If your looking for a change he is more than able to help!
Jul 18, 2026
Straight forward,willing to Negotiate & the cheapest
Straight forward,willing to Negotiate & the cheapest priced thank you . Experience was nice and smooth , would definitely recommend this establishment
Jennifer Paluch
E-commerce Director
Aug 09, 2026
⭐️ 1 star Absolutely terrible experience.
⭐️ 1 star Absolutely terrible experience. We were told this dealership had a rental available, only to find out that wasn’t actually the case. We were also given one estimate of how long everything would take, only to have that time repeatedly change. The worst part was how they handled the situation with our infant. After being told we’d be there for much longer than expected, we simply asked for the car keys so our baby could sit safely and comfortably in the car while we finished paying. They refused to give us the keys. So instead of showing even a little understanding toward a family with an infant who had already been inconvenienced by their inaccurate information, they made us sit there and wait without access to our own vehicle. Things happen and delays happen. What’s unacceptable is lying about having a rental, giving customers inaccurate time estimates, and then refusing a completely reasonable request when an infant is involved. Customer service was nonexistent. I would not recommend this dealership and will not be returning.
Mar 18, 2026
Dislike the video to explain car service needs.
Dislike the video to explain car service needs. Narrator for video is obnoxious Been having car serviced at Biggers for eight years. This visit by far was totally unlike the good service I normally get.
Aug 17, 2023
Sold a car as excellent condition with collision marks,
Sold a car as excellent condition with collision marks, bald tires, 35% oil life, and the ac stopped working two days later. Along with temp gauge not working, engine fan blowing non stop, and warning messages came on the screen. Dealership refused to work to remedy the situation.
Jul 24, 2023
Super super super super super super Honest honest honest
Super super super super super super Honest honest honest honest Polite polite polite polite polite
Jul 20, 2023
When you call to schedule a appointment they get you in
When you call to schedule a appointment they get you in fast,and you can count on the technicians to do things right.
Cristian Rodriguez
Sales Associate
Nov 08, 2026
The dealership was patient and accommodating.
The dealership was patient and accommodating. I felt well taken care of. Friendly and kind environment.
Sep 14, 2026
Christian is much above the average Salesperson.
Christian is much above the average Salesperson. Responded on time and accurately to my questions prior my visit and then in person, was always concerned to ensure the process is moving fast. Thanks again Christian.
Sep 10, 2026
I recently purchase a car from Biggers Mitsubishi and I
I recently purchase a car from Biggers Mitsubishi and I had a wonderful experience. Cristian and Rafal answered all of my questions. They were both very professional and knowledgeable. I would highly recommend this dealership. Thank you for such a wonderful customer care service.
Aug 25, 2026
My experience at Bigger Mitsubishi was fabulous.
My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you even if you think you don't qualify - you'd be surprised! Thanks Tyler for asking me questions first. Rather than making me feel forced into a sale right away. A great culture they have over there!!! Thanks Biggers Team!
Aug 14, 2026
Christian and the finance team were incredible!
Christian and the finance team were incredible! The process was easy, they made sure I was taken care of and I left the dealership happier than ever! Thank you Christian for such an amazing experience. I highly recommend them!!! You won’t be disappointed!!!
Kurt Broska
Mitsubishi Certified Service Technician
Aug 22, 2026
The service was great and the technician did a great on
The service was great and the technician did a great on the work. I was very satisfied overall. A great place to take my car and all of the staff are very friendly.
Feb 20, 2026
I appreciate the service you give my cat and keeping my
I appreciate the service you give my cat and keeping my grankids and I safe. 3 weeks ago I got an oil change and you forgot to put sticker mileage when next oil change is due. Went back a week later to get a recall on my breaks. My appointment was for 10am and I arrived @ 9:45am.. I was told it takes an hour but breaks were completed @ 12pm. So my plans for the day were interrupted. Otherwise EXCELLENT!!!
Rich Altenhoff
Vice President
Jul 20, 2026
Thank you for getting my message to Brian so quickly!
Thank you for getting my message to Brian so quickly! He called me back right away and took the time to answer all of my questions about my lease. I really appreciate the prompt response and the excellent customer service. After speaking with Brian, I feel much more at ease and have a better understanding of my lease. Thanks again to both of you!
Paul Fischer
Manager
Aug 09, 2026
They took their time with us, showed us what we wanted to
They took their time with us, showed us what we wanted to see. Tyler was great to work with and very knowledgeable about the Mitsubishi product.
Jeff Gamache
Mitsubishi Certified Service Technician
Feb 20, 2026
I appreciate the service you give my cat and keeping my
I appreciate the service you give my cat and keeping my grankids and I safe. 3 weeks ago I got an oil change and you forgot to put sticker mileage when next oil change is due. Went back a week later to get a recall on my breaks. My appointment was for 10am and I arrived @ 9:45am.. I was told it takes an hour but breaks were completed @ 12pm. So my plans for the day were interrupted. Otherwise EXCELLENT!!!
Jim Leichter
President and CEO
Aug 17, 2026
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.
JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO.HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR
Adrian Ryk
Parts Manager
Aug 25, 2026
My experience at Bigger Mitsubishi was fabulous.
My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you even if you think you don't qualify - you'd be surprised! Thanks Tyler for asking me questions first. Rather than making me feel forced into a sale right away. A great culture they have over there!!! Thanks Biggers Team!